johnwnz
When I look in device manager I see 2 cameras are installed, both named USB2.0 HD IR UVC WebCam and both showing the same Location of 0000.0014.0000.005.000.000.000.000.000
I have uninstalled both cameras and the system keeps reinstalling both of them back. I have checked I have the current drivers installed.
Is the fact I have 2 of them installed the reason that Windows Hello can not open them when I try to login using facial recognition?
Any ideas on how to resolve this issue gratefully accepted
Windows hello can not open cameras on my ZenBook UX433F
@johnwnz Could you please tell me the model name of laptop you are using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalAlso, I have sent you a message.
Please provide your laptop serial number via the PM, so that I can confirm the specifications of this laptop.
Thank you.
