UX533FD does not allow 4k 60HZ output to a monitor
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09-17-2020 06:29 AM - last edited on 01-16-2024 12:44 AM by ZenBot
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Detailed description:
I've bought a 4k 60HZ monitor, bought HMDI 2.1 cable, however, I am only able to set the output to 4K 30HZ (which produces a lot of noticeable screen stutter).
I am now wondering whether UX533FD has an HDMI 2.0+ port at all... Could not find anywhere anything about what kind of HDMI is in the laptop.
Any suggestions on what might be the problem?
P. S. I have all the latest drivers for video cards, monitor, motherboard and etc installed and checked.
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
I've bought a 4k 60HZ monitor, bought HMDI 2.1 cable, however, I am only able to set the output to 4K 30HZ (which produces a lot of noticeable screen stutter).
I am now wondering whether UX533FD has an HDMI 2.0+ port at all... Could not find anywhere anything about what kind of HDMI is in the laptop.
Any suggestions on what might be the problem?
P. S. I have all the latest drivers for video cards, monitor, motherboard and etc installed and checked.
7 REPLIES 7
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09-18-2020 01:59 AM
Hello d.sapezinskas,
Sorry, typo mistake. The 4096 X 2160, 60 Hz is the USB C display support.
Thank you.
Sorry, typo mistake. The 4096 X 2160, 60 Hz is the USB C display support.
Thank you.
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09-18-2020 03:45 AM
Thanks for your help so far, Blake.
Update: i've bought a USB C to DP cable.. and the monitor now says that there is no signal and does not display anything at all. Should I somehow turn the USB-C/DP connection on? Does it work differently that just plugging it in?
Thanks!
Update: i've bought a USB C to DP cable.. and the monitor now says that there is no signal and does not display anything at all. Should I somehow turn the USB-C/DP connection on? Does it work differently that just plugging it in?
Thanks!
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09-22-2020 01:43 AM
Hello d.sapezinskas,
After double confirmation, the type C is using Display Port signal directly.
You may consider to try another cable for your issue.
Thank you.
After double confirmation, the type C is using Display Port signal directly.
You may consider to try another cable for your issue.
Thank you.
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