UX450FD - SCREENPAD stay black

[baptiste_leuci]

System: Windows 10
Battery or AC: Battery
Description: SCREENPAD - Black screen
Model: UX450FD
Frequency of Occurrence: Always
Reset OS: Yes

Last edited by baptiste.leuci on 2019/10/8 13:26 hello, Since few weeks, my screenpad staying black. All update are done like the Intel UHD. All application are updated too but my shortcut of screen pad (F6) stay only with touch pad on/off. Please help me i don'tknow how to do. Thanks

[Blake_ASUS]

Hello baptiste.leuci, May I double confirm which model are you having? UX450FD or UX480FD? Was there any modification or update before the issue happened? Have you tried to reinstall the drivers by below order? 1. Asus ScreenPad Display Driver 2. ASUS Precision Touchpad (ScreenPad) 3. Screenpad toolbar 4. Screenpad APP Thank you.