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UX450F sleep instant kills battery

frank_buiting
Star I
System: Windows 10 and BIOS updated latest versions
Battery or AC: Battery
Model: UX450F
Frequency of occurrence: 50%
Reset OS: Not done yet
Screenshot or video: N/A
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Detailed description:Hi, I have an issue with my UX450F. I totally love this notebook, but this issue is totally killing my love for it!

When my book is in sleeping mode, it doesn't matter how (pressing power, from start menu, inactive time or closing lid) it sometimes immediately drains battery to 1%. Even though it was 100% and my battery life is normally between 4 and 9h, it drains to 1% in a minute. When I power it on again, I see the regular Windows login screen and a few seconds after it goes into deep sleep. After that, I can press power for 15 seconds, but the only solution is attaching the AC power. After that it looks like it's charging from 1%. But that's just impossible after a 60-80% or more charge..

I couldn't find a similar case. I'm wondering what to do. OS clean install rather not, takes a lot of time and I'm not sure if it will fix this issue.

Hoping someone has a brilliant solution.

Best Regards, Frank
11 REPLIES 11

RAJU_MSC_MATHEM
Zen Master I
frank.buiting

https://us.v-cdn.net/6031231/uploads/1QEGUQDC83IJ/energy-report21-01-2021.zip

https://zentalk.asus.com/en/discussion/comment/148587#Comment_148587

Thanks so far!

Hope you can translate the file.


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sorry i cannot able to read report language, i knew only English

frank_buiting
Star I
Hi,
Small update: I've tried to re-install the BIOS and some drivers and it looks like the problem is solved. I might've made a mistake by installing UX450FD drivers instead of UX450FDX. Not sure though, because on the back of my laptop it only says UX450F.
I'm currently tracking it. It might come back as it did before.
Thanks so far!