04-23-2020 05:29 AM
08-24-2020 03:12 PM
mate91Whats the processor is used in your laptop.Hi All
Just giving an update for others struggling with the problem - I haven't found the solution yet.
I am trying different driver variants but nothing seems to work.
I am not sure if the problem is with software. If it is indeed faulty hardware - motherboard/SSD (I am yet to send the laptop back), that's a crazy thing. So many people experiencing the same problem with Zenbook13 means so many faulty products were sold...
Apart from that, the fact that the last updated driver on the Asus website for the nvidia graphic card for model UX331UN is from April 2018.... is unimaginable. It's a clear and obvious signal what the company thinks about customers.
I would appreciate any reply from ASUS. Especially, as they promised to "look into that" (see posts above).
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08-25-2020 07:32 AM
RAJU.MSC.MATHEMATICSWhy are you asking for these?https://zentalk.asus.com/en/discussion/comment/106061#Comment_106061
Whats the processor is used in your laptop.
what's the intel management engine firmware is installed in your laptop.
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08-25-2020 08:01 AM
mate91you have not updated latest intel management engine firmware and intel management engine interface driver.https://zentalk.asus.com/en/discussion/comment/106065#Comment_106065
Why are you asking for these?
intel i7-8550U
Intel management engine interface: 11.7.0.1045
(the problems were present with 11.7.0.1040 too, before I updated it some time ago)
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08-25-2020 01:11 PM
RAJU.MSC.MATHEMATICSI installed the Intel ME_SW_MSI drivier from the intel website:https://zentalk.asus.com/en/discussion/comment/106259#Comment_106259
you have not updated latest intel management engine firmware and intel management engine interface driver.
your laptop is much better than mine is r542uq with Intel i5 7200u with nvidia 940mx
Intel warned all the intel processors based desktop and laptop users comes with intel CSME should be upgraded to latest firmware and interface driver for their respective processors model.
I Updated intel management engine firmware v 11.8.79.3722 so my laptop . Now my intel processor is protected from vulnerability.
11.8.79.3722 for Intel i5 7200u.
in your first post you getting frequent BSOD. because you not updated to latest firmware .
my laptop GPU is nvidia geforce 940mx 2gb vram gddr5.
i updated nvidia graphics DCH driver 27.21.14.5206 from nvidia and intel graphics DCH driver 27.20.100.8587 from intel
you must check immediately your laptop , whether your Intel processor is vulnerable or not ,by downloaded Intel CSME detection tool from Intel.
after downloaded just run the tool, you will see the result.
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08-25-2020 01:57 PM
mate91Asus does not released intel management engine firmware v 11.8.79.3722 in asus official website.https://zentalk.asus.com/en/discussion/comment/106274#Comment_106274
I installed the Intel ME_SW_MSI drivier from the intel website:
Intel® Management Engine Driver for Windows 8.1* and Windows® 10
and now intel management engine interface shows version 1904.12.0.1208
However, when I run the vulnerability detection tool, it still shows that the system is vulnerable because the CSME version is 11.8.50.3399
It looks like the installer updated MEI but the tool does not detect any new CSME version
I checked the ASUS website - it looks like there aren't any ME updates for UX331UN from ASUS. I have already the most recent BIOS update 308.
Is update of MEI to 1904.12.0.1208 enough? Or, do I need to update somehow the whole CSME? How can I update CSME so the system is not vulnerable any more, if ASUS is not providing anything (no surprise) and the installer from Intel updated only MEI?
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