Unknown USB device (Device Descriptor Failed)

[joshuaemerson]

System: Zenbook 14 OLED
Battery or AC: both
Model: Q409Z
Frequency of occurrence: constant
Reset OS: yah
Screenshot or video: yeah
========================
Detailed description：So this is what happens whenever I plug any device into the USB A port on the left side of this laptop. I've reinstalled all the drivers and done all the resets possible. Started after a reinstall, so fuck me I guess. I've done hours of googling and troubleshooting, I work in IT, so if anyone else has any tricks for this issue let me know - Dont waste my time with 'restart it' or whatever. Latest bios (havent tried rolling that back yet)

[Falcon_ASUS]

joshuaemerson

1. System: Zenbook 14 OLED
2. Battery or AC: both
3. Model: Q409Z
4. Frequency of occurrence: constant
5. Reset OS: yah
6. Screenshot or video: yeah

========================

Detailed description：So this is what happens whenever I plug any device into the USB A port on the left side of this laptop. I've reinstalled all the drivers and done all the resets possible. Started after a reinstall, so fuck me I guess. I've done hours of googling and troubleshooting, I work in IT, so if anyone else has any tricks for this issue let me know - Dont waste my time with 'restart it' or whatever. Latest bios (havent tried rolling that back yet)

Unknown USB device (Device Descriptor Failed)

@joshuaemerson
Could you please provide a screenshot for me to confirm?
If you enter to safe mode, does the situation improve?
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS Global

[ASUS_Bot]

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