Unknown USB device (Device Descriptor Failed)
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11-19-2022 06:04 PM
System: Zenbook 14 OLED
Battery or AC: both
Model: Q409Z
Frequency of occurrence: constant
Reset OS: yah
Screenshot or video: yeah
========================
Detailed description:So this is what happens whenever I plug any device into the USB A port on the left side of this laptop. I've reinstalled all the drivers and done all the resets possible. Started after a reinstall, so fuck me I guess. I've done hours of googling and troubleshooting, I work in IT, so if anyone else has any tricks for this issue let me know - Dont waste my time with 'restart it' or whatever. Latest bios (havent tried rolling that back yet)
Battery or AC: both
Model: Q409Z
Frequency of occurrence: constant
Reset OS: yah
Screenshot or video: yeah
========================
Detailed description:So this is what happens whenever I plug any device into the USB A port on the left side of this laptop. I've reinstalled all the drivers and done all the resets possible. Started after a reinstall, so fuck me I guess. I've done hours of googling and troubleshooting, I work in IT, so if anyone else has any tricks for this issue let me know - Dont waste my time with 'restart it' or whatever. Latest bios (havent tried rolling that back yet)
2 REPLIES 2
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11-21-2022 06:29 PM
joshuaemerson@joshuaemerson
- System: Zenbook 14 OLED
- Battery or AC: both
- Model: Q409Z
- Frequency of occurrence: constant
- Reset OS: yah
- Screenshot or video: yeah
========================
Detailed description:So this is what happens whenever I plug any device into the USB A port on the left side of this laptop. I've reinstalled all the drivers and done all the resets possible. Started after a reinstall, so fuck me I guess. I've done hours of googling and troubleshooting, I work in IT, so if anyone else has any tricks for this issue let me know - Dont waste my time with 'restart it' or whatever. Latest bios (havent tried rolling that back yet)
Unknown USB device (Device Descriptor Failed)
Could you please provide a screenshot for me to confirm?
If you enter to safe mode, does the situation improve?
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS Global
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12-24-2022 09:53 AM
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