Touchpad not working and completely missing on Zenbook 15 UX534FT
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04-30-2022 02:15 AM
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Detailed description: Suddenly, my touchpad is dead. Pressing F6 shows 'Touchpad is disabled'.
Tried everything, the fact is that touchpad is missing from everywhere: Settings, Device Manager, etc.
All the drivers are updated.
Did anyone experience this problem? If yes, please help! Thanks.
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05-02-2022 10:47 PM
EddieT@EddieT
- System: Zenbook 15 UX534FT
========================
Detailed description: Suddenly, my touchpad is dead. Pressing F6 shows 'Touchpad is disabled'.
Tried everything, the fact is that touchpad is missing from everywhere: Settings, Device Manager, etc.
All the drivers are updated.
Did anyone experience this problem? If yes, please help! Thanks.
Touchpad not working and completely missing on Zenbook 15 UX534FT
I would suggest that you can go into safe mode to see if the touchpad works. If the touchpad still doesn't work, I would suggest you to bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
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05-09-2022 07:31 AM
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05-09-2022 09:00 AM
Neil FShow the screenshot of the device manager,I have exactly the same issue on my Zenbook 15 UX534FTC.
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try to download and install the touchpad driver
ASUS Zenbook 15 UX534|Laptops For Home|ASUS USA
touchpad driver will be installed under this location
Asus precision touchpad
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05-29-2022 02:36 AM