Touchpad not working and completely missing on Zenbook 15 UX534FT
- System: Zenbook 15 UX534FT
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Detailed description： Suddenly, my touchpad is dead. Pressing F6 shows 'Touchpad is disabled'.
Tried everything, the fact is that touchpad is missing from everywhere: Settings, Device Manager, etc.
All the drivers are updated.
Did anyone experience this problem? If yes, please help! Thanks.
0
Comments
@EddieT
I would suggest that you can go into safe mode to see if the touchpad works. If the touchpad still doesn't work, I would suggest you to bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
I have exactly the same issue on my Zenbook 15 UX534FTC.
Show the screenshot of the device manager,
try to download and install the touchpad driver
ASUS Zenbook 15 UX534｜Laptops For Home｜ASUS USA
touchpad driver will be installed under this location
Asus precision touchpad