Kozolej
- System: Windows
- Model: UN4501
- Frequency of occurrence: all the time
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Detailed description：
Today I updated the graphic driver's bios after updating the graphics it was all good. But when I installed new bios my sound just died and I don't even see the device in the device manager so I can't update, the audio drivers. And I even can't go back to a bios version because this is not supported. Please help me I am losing my mind.
Sound does not work
@Kozolej Please enter safe mode to see if you can see the sound device in the device manager.
If you still can't see the sound device, I would suggest you bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#Sorry for any inconvenience it may be caused.
