ScreenXpert 3 Wallpaper keeps on changing

[romeoisla]

I accidentally clicked set as ScreenPad Plus Background instead of Open on my friend's iPhone. Now, my wallpaper changes to my friend's photo on the ScreenPadPlus wallpaper every: 1)Windows Startup, 2) connecting to an external display, 3) disconnecting from an external display, 4) changing the display settings.
Some solutions I tried (but none worked): 1) Repair ScreenXpert, 2) Reset ScreenXpert, 3) Reinstall ScreenXpert. 4) connect to my iPad and set another ScreenPad Plus background.
Did anyone encounter the same problem? Thank you.
Model: UX482EA, OS: Windows 11

[Falcon_ASUS]

romeoisla

I accidentally clicked set as ScreenPad Plus Background instead of Open on my friend's iPhone. Now, my wallpaper changes to my friend's photo on the ScreenPadPlus wallpaper every: 1)Windows Startup, 2) connecting to an external display, 3) disconnecting from an external display, 4) changing the display settings.

Some solutions I tried (but none worked): 1) Repair ScreenXpert, 2) Reset ScreenXpert, 3) Reinstall ScreenXpert. 4) connect to my iPad and set another ScreenPad Plus background.

Did anyone encounter the same problem? Thank you.

Model: UX482EA, OS: Windows 11

ScreenXpert 3 Wallpaper keeps on changing

@romeoisla
Please refer to the following FAQ for troubleshooting.
[Notebook] ScreenPad Plus with ScreenXpert 3 - Introduction | Official Support | ASUS GlobalSorry for any inconvenience it may be caused. 

[romeoisla]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/61099/screenxpert-3-wallpaper-keeps-on-changing

@romeoisla

Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1047765/#C15

Sorry for any inconvenience it may be caused. 

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The wallpaper problem was fixed when I uninstalled the ScreenXpert software. However, if I install and run it again, the wallpaper reverted back (as seen in the screenshot).

[Falcon_ASUS]

romeoisla

https://zentalk.asus.com/en/discussion/comment/214822#Comment_214822

The wallpaper problem was fixed when I uninstalled the ScreenXpert software. However, if I install and run it again, the wallpaper reverted back (as seen in the screenshot).

View post

@romeoisla
Please double check if the ScreenXpert is completely removed. After removing, please go to the installation path and delete the entire ScreenXpert folder, then reinstall ScreenXpert again. Sorry for any inconvenience it may be caused. 

[romeoisla]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/215008#Comment_215008

@romeoisla

Please double check if the ScreenXpert is completely removed. After removing, please go to the installation path and delete the entire ScreenXpert folder, then reinstall ScreenXpert again. Sorry for any inconvenience it may be caused. 

View post

Yeah, that helps. Thank you!