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Screenpad is disabled

Lazarov
Star I
Hello,
since about one week I have a problem with my screenpad. When I press the F6 key it says "Touchpad is disabled", I've tried a lot of things after that, until I found out that my driver for the touchpad is missing (so I think, didn't see it in the "Mice and other pointing devices"). After that I've downloaded a driver for the touchpad, but the situation didn't improve. If someone can help me with that I would be very satisfied.
20 REPLIES 20

Zenguir
Star I
It is fixed
I have downloaded the latest windows update (intel corporation driver update)
the problem is solved
I am using the touchpad now

Mro123
Star I
Zenguir

It is fixed

I have downloaded the latest windows update (intel corporation driver update)

the problem is solved

I am using the touchpad now


View post
Where did you download it from?
MyAsus, or Windows updat?
Would you provide update version number?

I have nothing in Windows Update yet.

Mro123
Star I
Still not working. Nothing changed.

Falcon_ASUS
Moderator
Moderator
Mro123

Still not working. Nothing changed.


View post
@Mro123
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

willjoe2442
Star III
If your touchpad isn't working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, enter device manager in Search on the taskbar, then select Device Manager.

Regards,
Will