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Overheat

kediko
Star I

Hello, I bought laptop Zenbook Flip 13 Oled 3 weeks ago, and the problem is overheating, when I'm using just web browser the temperature is getting more than 55 degree, and when I puting it in the charge, the temperature is getting more than 90 degree and using of the laptop is impossible.

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@kediko 
An increase in laptop temperature during charging is normal.
May I ask if you are using the laptop indoors or outdoors? What is the approximate room temperature currently? 
If you elevate the laptop on a stand, does the situation improve? Also, please check if the laptop's fan is operating properly when the temperature rises.
For more information, you can refer to the following.
[Notebook/Desktop/AIO] Troubleshooting - Computer Overheating and Fan issues
Thank you.

I was using laptop just indoors, I tried everything, stand and other stuff. And I can accept that temperature will rise during the charging, but not 95 degree. 

@kediko
If your laptop continues to experience overheating issues, it is recommended to bring your laptop to our repair center for verification. 
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.