numberpad 2.0 not working fr new zenbook 13 laptop, as even given in description

[prasad5mah]

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：

I bought zenbook 13 oled (UX325ea kg502ws) in India

It features NumberPAD functinon but as you can see in the photo,

there is NO numberpad switch icon on touch pad
and CANNOT switch touch pad to number pad also

My Emaili address is prasad.prasad.mahajan@gmail.com


Please Email me

[varanasigovind]

brought same laptop a week before and same issue for me. Update here in case you receive any update.

[Falcon_ASUS]

prasad5mah

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：

I bought zenbook 13 oled (UX325ea kg502ws) in India

It features NumberPAD functinon but as you can see in the photo,

there is NO numberpad switch icon on touch pad

and CANNOT switch touch pad to number pad also

My Emaili address is prasad.prasad.mahajan@gmail.com

Please Email me

numberpad 2.0 not working fr new zenbook 13 laptop, as even given in description

@prasad5mah
I have sent you a message. Please provide your laptop serial number through the message for further specification confirmation. Sorry for any inconvenience it may be caused. 

[prasad5mah]

@Falcon_ASUS SN : (sent by message)

[Falcon_ASUS]

Hi all
It has been confirmed that this model does not support the NumberPad function.
This model is described as optional on the Indian website.
Zenbook 13 OLED (UX325, 11th Gen Intel) - Tech Specs｜Laptops For Home｜ASUS IndiaSorry for any inconvenience it may be caused.