My laptop won't wake from hibernation mode

[imed_ch]

Model: UX461A
Description: My laptop won't wake from hibernation mode
Battery or AC: AC
System: Windows 10
Reset OS: Yes
Frequency of Occurrence: Always

Last edited by imed_ch on 2019/9/12 07:37 Hi. After windows 10 update, power button is not allowing PC start. Screen is stuck with Asus logo only. I reset my computer to factory status (while I kept my personal files). Same problem/ Even when I shut laptop down completely, it won't restart. I have to keep the power button pushed for 15 seconds to restart.

[RAJU_MSC_MATHEM]

its complete problems in windows 10 os. I would recommend you to do clean installation use professional or enterprise

[Blake_ASUS]

Hello imed_ch, Please refer to below FAQ https://www.asus.com/support/FAQ/1013018/ Please also double check if your BIOS is up to date. https://www.asus.com/us/2-in-1-PCs/ASUS-ZenBook-Flip-14-UX461UN/HelpDesk_Download/ Thank you for messaging us.