Link to MyAsus dissapeared.

[TitanZen]

System: Windows 10
Battery or AC: AC
Description: Link to MyAsus not present
Model: UX581GV
Frequency of Occurrence: Always
Reset OS: Yes
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/202003/08/180214p8w0tne8hte291w0.png

So after getting all the updates and doing a rest on this pc before actually putting it to heavy use the link to my asus dissapeared. I tired to manually install the updated apps but I would get a message saying my device does not support this. I find it odd because I saw it breifly then it was gone. Anyone know any information on this?

[mishha007]

junaidmahmood12345 posted on 2020/3/19 16:43 I am using 2.2.14.0, link to myasus works for me, maybe try updating or reinstalling myASUS.

I did it many times... It worked before I made reset

[Liviu]

There are other dependencies that the ASUS team didn't mention yet. Once you reset the OS to factory settings, it brakes those dependencies.

[TitanZen]

Gave it one more shot at 2.2.14 install still nothing. Did get a message "ASUS System Control Interface driver of your machine cannot support the link to MyASUS function"

[Liviu]

I Just bought another UX581GV for my sister, and on that laptop, the option is there as it was on mine when I first bought it. So, yes, there is something to do with the reset to the factory settings option that brakes it.

[Junaid_Mahmood]

I did a factory reset of my laptop on January, and installed the latest version 2.2.14.0 this month, I have the link to myASUS, so I would say it is an installation/software issue, maybe try all windows updates, drivers etc.