03-06-2024 06:44 AM - edited 03-06-2024 06:49 AM
Anyone has similar experience where battery died in 1 day without any sign? I am not sure if this has to do with a recent update on my laptop. How can the batter full charge capacity dropped from 30792 to 2997 in one day time?? !! This feels like a scam
I can only use the computer while its plugged in and the orange light kept flashing. Once I unplugged, the computer turned off instantly.
03-06-2024 05:13 PM
@JJ10
May I know the complete model of the laptop you are using?
If you uninstall the previously installed KB update, does the situation improve?
[Notebook/Desktop/AIO] How to check the model name and BIOS version
03-09-2024 05:11 AM
03-10-2024 05:52 PM
@JJ10
Based on your situation, it may be caused by a battery malfunction.
We recommend referring to the following FAQ for further battery confirmation via MyASUS.
[Notebook] Troubleshooting - Short Battery Life (Rapid Battery Drain)
Sorry for any inconvenience it may be caused.