06-12-2022 12:41 AM
06-12-2022 08:05 PM
- System: W10 64bit
- Battery or AC: both
- Model: Zenbook pro duo 15 OLED 11th gen
- Frequency of occurrence: Always
- Reset OS: Did it 3 times
- Screenshot or video: Error 1001
I downgraded my OS so it would run my video editing software smootthly (w11 has some color and freezing issues w/ adobe premiere and davinci) and now I cannot upgrade my screenpad to V2.0 and i'm stuck with 1.0.
I tried following the official FAQ install order for drivers, I tried installing V1.0 from scratch and then upgrading, I've tried everything I've found on multiple articles in this forum, and the i tried another 3 methods from other sources, nothing seems to work.
I just cannot believe that the only solution ASUS suggest is to reinstall w11 via technical support. Is w10 even compatible with V2.0? I am very lost and pretty angry, I just spent almost 3k USD to have a smooth workflow with the dials on the control center and now i can't even use it.
Please, I need to make this work.
Thanks for your help!
I downgraded From Windows 11 to Windows 10 and now I can't Install Screenpad 2.0
06-16-2022 06:58 AM
Falcon_ASUSHi, as explained, I already did everything in you FAQ with no results. Particularly with the upgrade, I get the 1001 error in the upgrade tool, that's why i'm here in the first place.
Please refer to the following FAQ for troubleshooting.
Sorry for any inconvenience it may be caused.
06-16-2022 07:00 PM
Hi, as explained, I already did everything in you FAQ with no results. Particularly with the upgrade, I get the 1001 error in the upgrade tool, that's why i'm here in the first place.
I already did everything in the troubleshooting guide for screenpad errors, at least 4 different times, does not work.
07-17-2022 11:36 AM