This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Help. ASUS ZenBook Pro 17 Win 10 Speakers not working correctly

AramChaos
Star I

Recently installed Windows 10 on my brand new ZenBook Pro 17 (not a fan of Win 11), all drivers seem to work ok except for Realtek and Dolby  - the sound is only coming out the top speaker (near the hinge) while the rest of the fancy Harman Kardon setup is not utilized at all. Already installed all the official drivers (from the win 11 section of the site).

 

3 REPLIES 3

AramChaos
Star I

bump

Jiaszzz_ASUS
Moderator
Moderator

Hello, @AramChaos .

Thank you for reaching out and sorry for the slow reply.

According to the confirmation of relevant departments, whether your full model is UM6702RA or UM6702RC, there is no driver that supports Windows 10.
It is recommended that you install Windows 11 to ensure that the relevant driver supports full functionality.

Thank you.

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.