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HDR ON BUT WASHED OUT

afrizalzone2
Star II
System:
Battery or AC:
Model: ZENBOOK 13 OLED UM325
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
I just bought this zenbook 13 oled um325 and realized that when I turned on the HDR mode turns out its make the whole display washed out only youtube that detected HDR and showing better color. the rest it just washed out. I'm new here so is it just me or it is a common issue? how do I get HDR display really on and producing real HDR not only on YouTube
9 REPLIES 9

afrizalzone2
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/59765/hdr-on-but-washed-out

@afrizalzone2

Could you please let me know in what situation you are using so that you think the HDR mode is not working properly? Or could you please provide a video of the operation for me to confirm? Thank you.


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youtube Netflix, actually overall colors washed out not only video but images

Falcon_ASUS
Moderator
Moderator
afrizalzone2

https://zentalk.asus.com/en/discussion/comment/210112#Comment_210112

youtube Netflix, actually overall colors washed out not only video but images


View post
@afrizalzone2
Please kindly provide the information below so that we can better assist you.
1. What is the detailed system version , BIOS version, and the graphics card driver version you are currently using?
Which version of Windows operating system am I running?[Notebook] How to check the model name and BIOS version | Official Support | ASUS Global2. Are youtube and Netflix up to date? (What is the version?)
Sorry for any inconvenience it may be caused. 

afrizalzone2
Star II
Processor AMD Ryzen 7 5700U with Radeon Graphics      1.80 GHz
Installed RAM 16,0 GB (15,4 GB usable)
Device ID DD18D7A0-DE83-44CA-9441-2A3F79FD1E08
Product ID 00342-42600-19982-AAOEM
System type 64-bit operating system, x64-based processor

Device name Zenbook_13
Edition Windows 11 Home Single Language
Version 21H2
Installed on ‎29/‎04/‎2022
OS build 22000.652
Experience Windows Feature Experience Pack 1000.22000.652.0
SMBIOSBIOSVersion
UX325UA.301
2.Yes Both are up to date, in fact I always use Chrome to open youtube and netflix. plus, I use Tidal for listening streaming music and get stuttered too.

Falcon_ASUS
Moderator
Moderator
afrizalzone2

Processor AMD Ryzen 7 5700U with Radeon Graphics      1.80 GHz

Installed RAM 16,0 GB (15,4 GB usable)

Device ID DD18D7A0-DE83-44CA-9441-2A3F79FD1E08

Product ID 00342-42600-19982-AAOEM

System type 64-bit operating system, x64-based processor

Device name Zenbook_13

Edition Windows 11 Home Single Language

Version 21H2

Installed on ‎29/‎04/‎2022

OS build 22000.652

Experience Windows Feature Experience Pack 1000.22000.652.0

SMBIOSBIOSVersion

UX325UA.301

2.Yes Both are up to date, in fact I always use Chrome to open youtube and netflix. plus, I use Tidal for listening streaming music and get stuttered too.


View post
@afrizalzone2
Confirmed by the technical unit, your laptop's HDR mode is indeed enabled.
When the HDR mode is turned on, the areas with higher brightness will be reversed, and the whole will become brighter, it will be applied to the entire screen, not just a specific app.
If we have misunderstood, could you please ask your current question again?
Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.