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Grey bar laying over the screen if darker colors are shown

Kevin_S
Star I
Hello, my new Zenbook Flip 14 UM462DA-AI030 shows a grey bar, everytime darker colors appear (see image below). It disappears after brighter colors were shown but instantly comes back if the color on the screen gets darker.
I already tried updating all the drivers and I am just trying everything before I have to send it back.
Thank you guys
90a58446-eaa3-439b-9c60-45477b9f1b6b.jpeg


2 REPLIES 2

RAJU_MSC_MATHEM
Zen Master I
Kevin S

Hello, my new Zenbook Flip 14 UM462DA-AI030 shows a grey bar, everytime darker colors appear (see image below). It disappears after brighter colors were shown but instantly comes back if the color on the screen gets darker.

I already tried updating all the drivers and I am just trying everything before I have to send it back.

Thank you guys

90a58446-eaa3-439b-9c60-45477b9f1b6b.jpeg


Grey bar laying over the screen if darker colors are shown
Adjust the calibration of the display via settings

Blake_ASUS
Community Legend II
Hello Kevin S,
Please kindly contact seller if your are still in return or replace period.
If not, please kindly send your device to service center.
Thank you.