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Freezing ASUS Zenbook Pro Duo UX581

Star I
System: 18363
Battery or AC: Both
Model: ASUS Zenbook Pro Duo UX581
Frequency of occurrence: Randomly multiple time a day with artefacts on a screen pad. Mostly horizontal lines on bottom left side.
Reset OS: Multiple times
Screenshot or video:
Detailed description:
Continue to suffer from random freezes. Device bought in July. After RMA that wasn't able to find the issue. All drivers after factory reset maintained in actual state. ASUS System Control Interface V2 (Driver) is the latest. The last hope is BIOS version update (current is 308).
Any idea on a root cause and solution?


Community Legend II
Hello bohushvitali,
Please update the BIOS 308 and run Windows update to complete all the KB updates.
Thank you.