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Fast charging sometimes not working

ald007
Star I
System: Latest windows 10 and BIOS
Battery or AC: AC
Model: UX325EA
Frequency of occurrence: Sometimes
Reset OS: N/A
Screenshot or video: N/A
========================
Detailed description:
My charger sometimes need to replugged when charging to enable the fast charging. Is it okay? Is possible my laptop or my charger broke?
4 REPLIES 4

RAJU_MSC_MATHEM
Zen Master I
ald007
  1. System: Latest windows 10 and BIOS
  2. Battery or AC: AC
  3. Model: UX325EA
  4. Frequency of occurrence: Sometimes
  5. Reset OS: N/A
  6. Screenshot or video: N/A

========================

Detailed description:

My charger sometimes need to replugged when charging to enable the fast charging. Is it okay? Is possible my laptop or my charger broke?


Fast charging sometimes not working
uninstall the battery driver from the device manager and restart windows.
latest high end laptops and few old models laptops comes with fasat charging capacity.
check power socket of plug holder and take your lpatop with charger to nearest asus service center to check chargers

Blake_ASUS
Community Legend II
Hello ald007,
When this issue happen, how many battery % do you have?
Thank you.

ald007
Star I
Blake_ASUS

Hello ald007,

When this issue happen, how many battery % do you have?

Thank you.


View post
48%, and it happens every percentages I had
I already took my device to ASUS service center to see what's the problem, because I also had battery  deterioration issue (3 weeks old device already lost 3% of capacity)

Blake_ASUS
Community Legend II
Hello ald007,
I see. Let me know if you need any other thing.
Thank you for the update.