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Different Laptop specifications

mickamal
Star I
System: Win 10
Battery or AC: 180W
Model: UX582HS-XH99T
========================
Detailed description:
I bought a laptop from USA and i'm here now in Egypt ... Model: UX582HS-XH99T , on the box and on the unit it have UX582HS-XH99T serial number - but inside it have UX582LR-H2014R Serial Number, and have 180W power adaptor ! not 240W!

anyone have the same problem? and how can i fix this with warranty and i'm here in Egypt can't travel right now

Regards,
Michael


8 REPLIES 8

mickamal
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/64364/different-laptop-specifications

@mickamal

I have sent you a message, please provide your laptop serial number through the message for me to confirm.

Sorry for any inconvenience it may be caused. 


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Thank you and waiting for reply

Falcon_ASUS
Moderator
Moderator
mickamal

https://zentalk.asus.com/en/discussion/comment/230394#Comment_230394

Thank you and waiting for reply


View post
@mickamal
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

mickamal
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/231140#Comment_231140

@mickamal

I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.


View post
Thank you .....

ASUS_Bot
Rising Star II
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