Computer won't load or boot

[Kaysha]

Haven t been able to use my brand new Asus zenbook duo pro won't load restart or anything came broken

[Blake_ASUS]

Hello Kaysha,
Please refer to below FAQ
[Notebook] Troubleshooting - Notebook cannot power on and shows black screen | Official Support | AS...If you are still in Return or Replacement period, please contact the seller as soon as possible.
Thank you.