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Can’t start the laptop

AVAk
Star I

Hi , all of a sudden I couldn’t start my laptop and I noticed the charging light is always on even when the charger is not plugged in any suggestion?, how can I fix it. #Zenbookflip13

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@AVAk 
Please remove all external devices from the laptop, wait for 10 minutes, then connect only the charger and turn it on to see if the issue is resolved.
Or please refer to the following FAQ for troubleshooting.
[Windows 11/10] Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)

Sorry for any inconvenience it may be caused.