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Vietnam Customer Care services

Dear Head ASUS Care Center Management,I hope this message finds you well. I am writing to express my dissatisfaction with the service I received at your ASUS Care Center located in Viettel Tower, Ho Chi Minh City, Vietnam, particularly in relation to...

Nghitt by • Star I
  • 325 Views
  • 1 replies
  • 0 kudos

What is an ITN Number?

Ive recently purchased a Zenbook and want to take advantage of the 6months free Netflix.On the form, one of the fields is "ASUS OLED Laptop ITN Number*"I can find no reference to an ITN Number anywhere, is it another name for a serial number?When cli...

WobagUK by • Star I
  • 688 Views
  • 4 replies
  • 0 kudos

drivers

the mouse of my Asus Zenbook pro 15 UX535LI is working can't even fine my mouse device on device managementany help pls 

Zenbook UX3405MA 2024

I just bought this laptop recently, keep getting clock watchdog timeout if I am not plugged in. I have done troubleshooting and every solutions suggested online, even clean installation the laptop 2 times and updating every drivers.Still I am getting...

ASUS Zenbook 14 OLED UX3404V is it touch screen?

Hi, I would like to confirm whether the ASUS Zenbook 14 OLED UX3404V has a touch screen or not.Reason is that when buying it at the end says NO, but it os listed in the features, on the review that they mention from PCMag and also on a couple reviews...

MyAsus (4.0.3) cannot apply Fan profile selection

With the new version of MyAsus, after selecting Standard or Performance Mode and clicking on Apply, the result is always set back to Whisper mode. How to solve this problem?  

FongPoui by • Rising Star II
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  • 1 replies
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Switch& recovery missing in MyAsus

I just bought a new Zenbook. I try to transfer files from my old laptop, but there is no Switch&recovery feature in the MyAsus app.What should I do?Thanks is advance!#zenbook #switch&recovery

Keyboard Long Lag

My laptop has a long ass lag, I literally have to hold the key in for 5 long seconds for it to go through. What do you think I need to do? 

Fixing ZenBook sleep/wake issues

Model: Asus Zenbook Flip UX461UA and possibly other ZenBook modelsOS: Windows 10 and 11BIOS: 321 (latest)------------------------------There are many threads describing problems with this and other ZenBooks where the laptop would freeze on sleep/hibe...

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