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Forum Posts

Post Forced Windows Update System Failures

I'm experiencing severe issues after a forced Windows 11 update on my Asus Zenbook Duo 14 (UX842):Settings Reset: ASUS-specific settings including dual-screen options, Windows background, and personalization were reset.Driver Problems: Some drivers m...

MAKAO by Star III
  • 196 Views
  • 1 replies
  • 0 kudos

Audio renderer problem

Hi everyone,It has been a week, my asus Zenbook 14 doesn't play sound and I tried everything:disabling and enabling driver, uninstalling and installing driver, many restarts. THe sound appears for a minute or so and Audio Renderer problem again. I bo...

Why do you guys like to drop the ball when you had a perfect model?

Why do you make such an amazing laptop as Zenbook S 15 and then discontinue it while offering nothing as good or better in its place? Recently I bought the variant UM3504DA-OLED332W with the AMD processor, 1000GB SSD, 32GB RAM, numeric keyboard and 1...

Bentley by Star I
  • 161 Views
  • 2 replies
  • 1 kudos

Zenbook A14

I want to know how long a preorder item will take to arrive/ship

Various issues + Dreadful Asus Support - should I return my new ZenBook?

Bought the ZenBook s13 OLED in December 2024.I don't think the battery lasts as much as advertised and this is important to me.I fixed a couple of minor things by myself.However, today I started a Chat with Support to find out why my keyboard Copilot...

MariaL by Star I
  • 197 Views
  • 4 replies
  • 0 kudos

Zenbook 13 OLED (UX3405) Audio not working

after the windows update Windows 11 version 24H2 and other drivers, my audio is not working anymore.I cannot test the speaker from control panel, cannot rollback the driver.No available option for other version of driver in the asus support.What shou...

Main battery and CMOS both apparently dead.

Hi all. I was away on a work trip and my normal routine is to plug out the power cable and then close the lid which sends my Zenbook 13 Flip to sleep mode. This time it just went straight off when I pulled the cable. The battery icon says 68% but it ...

Zenbook Q425MA Audio Drivers go out after few minutes

After I restart my laptop my audio drivers are working just fine, for both my headphones and speakers but eventually they cutout. This usually when I switch the source of the audio. For example if I am playing music on spotify, and I pause it and go ...

Resolved! Feature Suggestions For Asus ZenBook Duo Model

Hi ASUS Team,I’m a fan of the ZenBook Duo series, and as someone who heavily relies on multitasking and virtualization for both business and personal use, I’d like to suggest a few improvements to further enhance the device’s functionality and appeal...

kqi32 by Star I
  • 231 Views
  • 1 replies
  • 1 kudos

Resolved! Black screen

Hello,UX301L sn E4N0CY491501178I changed the battery (for the 3rd time after 3 years with the 2nd battery). The battery fonction ok and charges ok. However, the laptop screen became black and only the external BenQ display connected via the display p...