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Forum Posts

Problem with resuming work after power saving mode

I have a Zenbook 15 OLED and recently I have started to have problems with the power saving mode. Often, when I try to resume work nothing happens and the machine stays idle. As a result, I need to force a shutdown and then restart the machine again ...

UX3402ZA cannot find drives when installing Windows 11

Zenbook UX3402ZA I am encountering a frustrating issue. I attempted to reinstall the system using the recovery disk,  it was keep getting stuck at %2 due to some other decryption issue within windows. I then formatted the disk and used external Windo...

cck34 by Star I
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  • 1 replies
  • 0 kudos

Intel Arc Model

What is the exact model of Intel® Arc™ Graphics in ASUS Zenbook 14 OLED UX3405MA-PZ396W Laptop coming with this specs:Processor: Intel® Core™ Ultra 9 Processor 185H 2.3 GHz (24MB Cache, up to 5.1 GHz, 16 cores, 22 Threads); Intel® AI Boost NPUOperati...

rafnow by Star I
  • 397 Views
  • 7 replies
  • 0 kudos

Unable to log in

Hello,I am unable to log in  to my zenbook. It says incorrect password, although I have not changed it. And pasword tip shows the old pass 2 first numbers. I dont want to reset and loose my data. What can I do with it? Is it software issue?

Resolved! Zenbook 14 OLED Camera not working, Grr!

Good morning,New purchase of the above computer and I'm very happy with it so far except for the built in camera which, although worked perfectly when I first started using it has now stopped working completely.The two "holes/lenses above the screen ...

Resolved! Asus Zenbook Duo demands

Hi allThe 2024 Asus Zenbook Duo is incredible. A big thank you to the engineers.I ask for an additional feature: Please allow to disable the upper display. I sometime just make notes with my Pen so I don't need this display active.Besides I would app...

Duouser by Star I
  • 184 Views
  • 1 replies
  • 1 kudos

BIOS update for UM425IA

Hello,Zenbook UM425IA could really use a BIOS update:Fix Zenbleed: https://www.amd.com/en/resources/product-security/bulletin/amd-sb-7008.htmlFix suspend issues under Windows 11: https://zentalk.asus.com/t5/zenbook/please-provide-an-updated-chipset-d...

belegdol by Rising Star I
  • 177 Views
  • 4 replies
  • 0 kudos

Can’t start the laptop

Hi , all of a sudden I couldn’t start my laptop and I noticed the charging light is always on even when the charger is not plugged in any suggestion?, how can I fix it. #Zenbookflip13

AVAk by Star I
  • 176 Views
  • 2 replies
  • 0 kudos

Asus Zenbook Duo UX8406 Thermal Efficiency and Performance Issue?

I bought the Asus Zenbook Duo UX 8406 with Core Ultra 9 and 32G configurations in March 2024.Since then I have noticed that CPU temperatures while idling are above 65C while with minimal use like 2 browser tabs and MS Excel/Word, It spikes to 80 and ...

Anonymous by Not applicable
  • 142 Views
  • 1 replies
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Zenbook UX8406MA Virtual Keyboard Doesn't Work!

Hi, Just received my Zenbook Duo (model:  UX8406MA). I love it compared to my Lenovo Yoga 9i Duo. But accessing the virtual keyboard is impossible! I'm not sure why they don't do what the Yoga 9i has. They put an icon in the far right of the task bar...