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Backlit keyboard not working and battery deteroriating

ald007
Star I
System: Win 10 + BIOS 303
Battery or AC: Doesn't matter
Model: UX325EA
Frequency of occurrence: always
Reset OS: -
Screenshot or video: -
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Detailed description:
I turned off my backlit keyboard 2 days ago, using fn+f7 key. Now I can't turn back it on (my f7 button is functioning, no problem on the button). Also my battery seems little weird, it's deteroriating faster than it should be. Anyone can help?

3 REPLIES 3

Blake_ASUS
Community Legend II
Hello ald007,
I don't see anything abnormal for your battery report, do you have any specific concern?
For your keyboard backlight, was there any new update or modification these 2 days?
If you reinstall ASUS System Control Interface V2, does it help?
Thank you.

ald007
Star I
Blake_ASUS

Hello ald007,

I don't see anything abnormal for your battery report, do you have any specific concern?

For your keyboard backlight, was there any new update or modification these 2 days?

If you reinstall ASUS System Control Interface V2, does it help?

Thank you.


View post
About the battery, it seems the deteroriation is too fast for 4 weeks old device, isnt it? From the value, the speed for deterioration is 1%/week
For the keyboard backlight, I only turned it off 2 days
How can I reinstall ASUS System Control Interface V2? Since I updated it using myAsus I can't find it nowhere. And my model doesn't have ATK things too
Will resetting my windows solve my problem?

Blake_ASUS
Community Legend II
Hello ald007,
Then capacity is an estimate value based on the system detection.
If there is no large difference, please don't worry that much.
If there any issue for your actual usage?
Please refer to below link to reinstall the V2 driver.
ZenBook 13 UX325 (11th Gen Intel)|Laptops For Home|ASUS GlobalV2 driver contains the ATK of your model.
Resetting is an option if you want.
Thank you.