System: Windows 11
Battery or AC: both
Model: Zephyrus GA401
Frequency of occurrence: more and more often
Reset OS: no
Screenshot or video: yes
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Detailed description
Laptop was in another's possession for about two months, them only having access to a non admin user. Got it back and my pin nor fingerprint was working and had to sign in via Microsoft. other than that no signs of other software installed or that they gained access to my admin account however I am getting a very odd lock screen. Only once and a while do i get this after a restart or mostly when hibernating. this doesn't even look like windows and no password i know of works. I also have never set one on this PC, only a pin and finger print.
If you guys can take a gander at these photos and let know that would be awesome. Thanks