01-28-2022 12:05 AM
01-28-2022 12:39 AM
Malina@Malina
- System: Windows 11
- Battery or AC:
- Model: UX582HS
- Frequency of occurrence: all the time
- Reset OS: yes
- Screenshot or video:
========================
Detailed description:
Hi! I have an issue with terrible color banding especially in dark colors (black crushed), very acid red color, high contrast. Issue is everywhere: browsers, apps, windows folder shadows, background. Please let me know if you have a same issue and the solution. My laptop was originally coming with Win 11. I gave laptop to Asus service and the didn't fix it!!! I emailed to Intel, ASUS and Microsoft support but no luck. Also I checked other laptops with Windows 11 in the store and I can see that almost 70% has same issue. Only Dell xps was ok. My laptop model is Asus UX582HS. I'm working with graphic and photo and the issue is really terrible, not possible to work on the laptop which was made specially for creatives!!! Also it really hurts my eyes because of the very dark high contrast and acidity colors. Please check pictures below so you can understand my pain
Asus Zenbook UX582HS Color banding/ oversaturated/ black crushed
01-30-2022 11:45 PM
02-03-2022 03:07 AM
kubatrsUnfortunatelly no(((( Asus have no idea what is it and they trying to tell me it is normal, their service is useless. I'm so frustrated((( I contact with intel as well but there is nothing they can do. I didn't have this problem with UX582LR laptop. If you will find a solution please let me know. I test laptop with games with HDR on and of and gradient gradation is everywhereHello, did you find a solution? I have exactly the same problem
View post
02-03-2022 03:12 AM
Falcon_ASUSOk. Please let us know ASAP. I'm not the only one with this problemI have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
View post