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Asus Zenbook UX582HS Color banding/ oversaturated/ black crushed

Malina
Star II
System: Windows 11
Battery or AC:
Model: UX582HS
Frequency of occurrence: all the time
Reset OS: yes
Screenshot or video:
1c3ae77b-e527-4f77-af3f-1c0af4bddbff.jpeg
0774a6a4-d788-4764-8a14-f3c40df74e8a.jpeg
99683e63-cb71-4cbc-83b5-940daff88409.jpeg
385121f1-68d4-4eca-82ac-986ae4ea8073.jpeg
b02f0d75-54d4-484b-bbf8-02ccb9c43792.jpeg
b5996635-1b49-4ca8-becc-003332364865.jpeg
cadac0a9-1d47-4896-b155-0ea5a84e105e.jpeg
e81bf4c7-b749-4606-b2a9-5e518d309e1e.jpeg
f21e4063-60b2-417d-a5f3-c5c2572995c1.jpeg
========================
Detailed description:
Hi! I have an issue with terrible color banding especially in dark colors (black crushed), very acid red color, high contrast. Issue is everywhere: browsers, apps, windows folder shadows, background. Please let me know if you have a same issue and the solution. My laptop was originally coming with Win 11. I gave laptop to Asus service and the didn't fix it!!! I emailed to Intel, ASUS and Microsoft support but no luck. Also I checked other laptops with Windows 11 in the store and I can see that almost 70% has same issue. Only Dell xps was ok. My laptop model is Asus UX582HS. I'm working with graphic and photo and the issue is really terrible, not possible to work on the laptop which was made specially for creatives!!! Also it really hurts my eyes because of the very dark high contrast and acidity colors. Please check pictures below so you can understand my pain
21 REPLIES 21

Falcon_ASUS
Moderator
Moderator
Malina
  1. System: Windows 11
  2. Battery or AC:
  3. Model: UX582HS
  4. Frequency of occurrence: all the time
  5. Reset OS: yes
  6. Screenshot or video:

1c3ae77b-e527-4f77-af3f-1c0af4bddbff.jpeg

0774a6a4-d788-4764-8a14-f3c40df74e8a.jpeg

99683e63-cb71-4cbc-83b5-940daff88409.jpeg

385121f1-68d4-4eca-82ac-986ae4ea8073.jpeg

b02f0d75-54d4-484b-bbf8-02ccb9c43792.jpeg

b5996635-1b49-4ca8-becc-003332364865.jpeg

cadac0a9-1d47-4896-b155-0ea5a84e105e.jpeg

e81bf4c7-b749-4606-b2a9-5e518d309e1e.jpeg

f21e4063-60b2-417d-a5f3-c5c2572995c1.jpeg

========================

Detailed description:

Hi! I have an issue with terrible color banding especially in dark colors (black crushed), very acid red color, high contrast. Issue is everywhere: browsers, apps, windows folder shadows, background. Please let me know if you have a same issue and the solution. My laptop was originally coming with Win 11. I gave laptop to Asus service and the didn't fix it!!! I emailed to Intel, ASUS and Microsoft support but no luck. Also I checked other laptops with Windows 11 in the store and I can see that almost 70% has same issue. Only Dell xps was ok. My laptop model is Asus UX582HS. I'm working with graphic and photo and the issue is really terrible, not possible to work on the laptop which was made specially for creatives!!! Also it really hurts my eyes because of the very dark high contrast and acidity colors. Please check pictures below so you can understand my pain


Asus Zenbook UX582HS Color banding/ oversaturated/ black crushed
@Malina
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

kubatrs
Star I
Hello, did you find a solution? I have exactly the same problem

Malina
Star II
kubatrs

Hello, did you find a solution? I have exactly the same problem


View post
Unfortunatelly no(((( Asus have no idea what is it and they trying to tell me it is normal, their service is useless. I'm so frustrated((( I contact with intel as well but there is nothing they can do. I didn't have this problem with UX582LR laptop. If you will find a solution please let me know. I test laptop with games with HDR on and of and gradient gradation is everywhere

Malina
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/57616/asus-zenbook-ux582hs-color-banding-oversaturated-black-...

@Malina

I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.


View post
Ok. Please let us know ASAP. I'm not the only one with this problem