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Asus Zenbook UX582HS Color banding/ oversaturated/ black crushed

Malina
Star II
System: Windows 11
Battery or AC:
Model: UX582HS
Frequency of occurrence: all the time
Reset OS: yes
Screenshot or video:
1c3ae77b-e527-4f77-af3f-1c0af4bddbff.jpeg
0774a6a4-d788-4764-8a14-f3c40df74e8a.jpeg
99683e63-cb71-4cbc-83b5-940daff88409.jpeg
385121f1-68d4-4eca-82ac-986ae4ea8073.jpeg
b02f0d75-54d4-484b-bbf8-02ccb9c43792.jpeg
b5996635-1b49-4ca8-becc-003332364865.jpeg
cadac0a9-1d47-4896-b155-0ea5a84e105e.jpeg
e81bf4c7-b749-4606-b2a9-5e518d309e1e.jpeg
f21e4063-60b2-417d-a5f3-c5c2572995c1.jpeg
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Detailed description:
Hi! I have an issue with terrible color banding especially in dark colors (black crushed), very acid red color, high contrast. Issue is everywhere: browsers, apps, windows folder shadows, background. Please let me know if you have a same issue and the solution. My laptop was originally coming with Win 11. I gave laptop to Asus service and the didn't fix it!!! I emailed to Intel, ASUS and Microsoft support but no luck. Also I checked other laptops with Windows 11 in the store and I can see that almost 70% has same issue. Only Dell xps was ok. My laptop model is Asus UX582HS. I'm working with graphic and photo and the issue is really terrible, not possible to work on the laptop which was made specially for creatives!!! Also it really hurts my eyes because of the very dark high contrast and acidity colors. Please check pictures below so you can understand my pain
21 REPLIES 21

Malina
Star II
Danishblunt

https://zentalk.asus.com/en/discussion/comment/203413#Comment_203413

It IS a calibration problem. You cannot apply LCD calibration methods to OLED. Your gamma curve is messed up hence you have severe crushed blacks and the banding is probably caused by bad settings, the issue is that by default the color range gets limited by default.

Also HDR being pretty bad on Windows is nothing new. Windows 11 finally made HDR usable, Windows 10 however is a no win situation with HDR.


View post
Ok, could you please send me a Private message to discuss how I can try to resolve it? I was trying to find where to send this messages and failed:)
Actually it’s weird that Asus supply laptops with wrong factory calibration. But I would like to try to follow your advice because I’m desperate already

Falcon_ASUS
Moderator
Moderator
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/204849#Comment_204849

@Malina

OK, I will report our tech team to confirm again.


View post
@Malina
Below is our test with MacBook Pro (13-inch, M1, 2020) and UX582HS. Since the current LCDs on the market are high-brightness panels OLED/IPS. You can clearly see the same picture on different laptops, because of the high-brightness panels, there are gradients.
MacBook Pro (13-inch, M1, 2020)
macbook-pro-2813-inch-2c-m1-2c-2020-29.png

UX582HS
ux582hs.png

** Your MacBook Pro A1398 is a 2012 model, the brightness was very low at that time. So it is normal not to see the gradient. The panel brightness of UX582LR is lower than UX582HS. HDR mode will make the brightness to the brightest state, so you will feel that the HDR mode is more serious, which is also a normal phenomenon.