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Asus Zenbook S 16 - High temperatures

Margje
Star I

Hi! I bought an Asus Zenbook last month but after about 3 week I couldn't start it again. The laptop was quite hot. I got a new one today and I see the laptop reaches temperatures of about 78°C. The charger is also quite hot, I cannot touch it for more than 3 seconds. Anoyone has the same problem and a solution for it?

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Margje 
If you have recently purchased a laptop and have any concerns during use, we recommend contacting the dealer to check if a return or exchange is possible. Sorry for any inconvenience it may be caused. 

PaigeCooch
Star I

The Asus Zenbook S 16 may experience high temperatures during heavy use or demanding tasks. To mitigate this, ensure proper ventilation and consider using cooling pads.