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Asus Zenbook NumPad does not turn on

Pbboom
Star I
System: Windows 11 22H2
Battery or AC: Both
Model: UM425Q
Frequency of occurrence: All the time
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Detailed description:
Hello dear Asus community,
I am facing an issue with my Asus Zenbook 14 (UM425Q) laptop. After using it for a while, I discovered that I was supposed to have the possibility to display a number pad on the touch pad, while pressing the touchpad top right icon for 1+ sec.
However, doing it has no effect: no numpad lights on.
Any idea of things I could check to investigate on the reason of the issue?
Thanks!
7 REPLIES 7

amossi10
Star II
You need to expand the list of pointing device.
look at these photos im attaching
img-20221225-080845.jpg
img-20221225-080757.jpg
Please try it.

Pbboom
Star I
Oh man... I spent so much time on this page and did not figure it out...
Thanks a lot!
Additionnal note: It did not immediately work, I had to uninstall my "human interface device" (Device Manager menu), and then, search for/discover them again so that Windows re-install the devices, which did the trick.

Merry Christmas! 🙂

amossi10
Star II
Glad its working now!
Merry Christmas!