11-07-2023 10:35 AM
Hi,
Just wanted to know if anyone else on here has an ASUS Zenbook Flip S13 UX371EA and what you think of the battery life.
The spec I have is ASUS Zenbook Flip S13 UX371EA 13.3" 2 in 1 Laptop - Intel® Core™ i7, 1 TB SSD, Black, and the claimed battery life is 10 hours. Now I knew I'd never get 10 hours, but from new out of the box and only web browsing I only get about 4 hours and I have screen brightness low and the battery mode on "best power efficiency" and have all the eco-recommended settings on.
What battery life are others getting?
11-08-2023 04:44 PM
@Marcher
Based on my understanding, if you continue to use the battery, it can last for approximately 2-3 hours.
As mentioned in the previous message:
https://www.asus.com/laptops/for-home/zenbook/zenbook-flip-s13-oled-ux371-11th-gen-intel/
10.Battery tests conducted by ASUS on August 18, 2020 using the MobileMark® 2018 Office Productivity scenario. Test configuration: ZenBook Flip S13 UX371EA, 4K OLED HDR panel, Intel® Core™ i7-1165G7, 1 TB PCIe® 3.0 x4 SSD, 16 GB RAM. Test settings: WiFi enabled, the display brightness set to 150 cd/m2, NumberPad off. Actual battery life may vary depending on product configuration, usage, operational conditions and power management settings. Battery life will decrease over the lifetime of the battery.
Please make sure that your BIOS and system versions have been updated to the latest.
If you still have concerns regarding the battery life, we recommend bringing your laptop to our service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
11-08-2023 10:45 PM - edited 11-08-2023 10:47 PM
"Based on my understanding, if you continue to use the battery, it can last for approximately 2-3 hours"
So the claims by asus it lasts up to 10 hours is not true then?
How many months do asus advise the battery will last 10 hours for under their test conditions, 1 day, 1 week, 1 month etc? Seems the claim it lasts 10 hours is false advertising as in reality under low use it barley can manage 4 hours.
Straight out the box mine never lasted longer than 5 hours.
11-12-2023 05:44 PM
@Marcher
If you still have concerns about the use of the battery, we recommend referring to the following FAQ for a battery health check through MyASUS.
https://www.asus.com/support/FAQ/1012793/
Run Battery Diagnosis via MyASUS
If the results show normal, there is no need to worry.
We apologize for any inconvenience caused.