09-30-2022 12:59 AM
09-30-2022 07:25 AM
09-30-2022 08:03 AM
10-04-2022 08:05 PM
allwyn4joy@allwyn4joy
- System:
- Battery or AC:
Model: System Model ZenBook Pro Duo UX581GV_UX581GV
- Frequency of occurrence: this is third time
- Reset OS:
- Screenshot or video: added
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Detailed description:
main screen became black however touch is working . This is the third time it happens. I have updated windows 11 still the problem persists
asus zenbook duo only screenpadplus is working. main screen stoped working
10-05-2022 03:46 AM
Falcon_ASUSI told there it is a software issue as keyboard also not working. But they dont understand my problem. they simply asked me to pay for keyboard and screen of 59000 rupees (PFA). i reset the PC again now the keyboard is working however the screenpad problem still persists. is it possible to go back to windows 10? I got this problem only after updated the PCAccording to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.
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