07-31-2024 12:21 AM
In the past 2 weeks, my laptop Asus Zenbook 14 UX3402ZA encountered a blue screen problem twice with error code: INTERNAL_POWER_ERROR
Device: Asus Zenbook 14 UX3402ZA
CPU: i5 1240p
Memory: 8GB onboard
SSD 256GB
Windows 10
How to fix it! Thank !
07-31-2024 04:23 AM - edited 07-31-2024 04:46 AM
My laptop crashed and restarted after a few hours. Any help !
07-31-2024 05:20 PM
@HenryJohny
Please verify if you have recently performed any software installations or driver updates that may have caused this issue.
If you are unable to narrow down the cause, and if it is not ruled out that it could be due to software conflicts, it is recommended to back up your data and perform a system restore for further confirmation.
[Windows 11/10] How to Reset (Reinstall) the Operating System
Sorry for any inconvenience it may be caused.