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Asus Zenbook 14 UX3402ZA crash with INTERNAL_POWER_ERROR

HenryJohny
Star I

Wednesday

In the past 2 weeks, my laptop Asus Zenbook 14 UX3402ZA encountered a blue screen problem twice with error code: INTERNAL_POWER_ERROR

Device: Asus Zenbook 14 UX3402ZA

CPU: i5 1240p
Memory: 8GB onboard
SSD 256GB
Windows 10

How to fix it! Thank !

Capture.PNG

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2 REPLIES 2

HenryJohny
Star I

Wednesday - last edited Wednesday

My laptop crashed and restarted after a few hours. Any help !

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Falcon_ASUS
Moderator
Moderator
In response to HenryJohny

Wednesday

@HenryJohny 
Please verify if you have recently performed any software installations or driver updates that may have caused this issue.
If you are unable to narrow down the cause, and if it is not ruled out that it could be due to software conflicts, it is recommended to back up your data and perform a system restore for further confirmation.
[Windows 11/10] How to Reset (Reinstall) the Operating System

Sorry for any inconvenience it may be caused. 

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