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Asus Libra service ramping up memory usage

Anonymous
Not applicable

‎09-23-2022 12:33 AM

System: Windows11
Battery or AC: both
Model: ux482eg
Frequency of occurrence: occasional
Reset OS: tried
Screenshot or video: just check your task manager
========================
Detailed description：Asus Libra service starts with a small memory footprint and slowly rises to upto 2000mb as shown in task manager
15 REPLIES 15

Anonymous
Not applicable

‎09-23-2022 12:49 AM

libraservice.png
within 3 minutes
libraafter3minutes.png

0 Kudos

Anonymous
Not applicable

‎09-23-2022 12:49 AM

its at 800mb now
0 Kudos

Falcon_ASUS
Moderator
Moderator

‎09-25-2022 07:35 PM

aau aau

its at 800mb now


View post
@aau aau
What is the BIOS, system and MyASUS version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running?Does the situation improve if you reboot the laptop?
If the problem persists, I have sent you a message, please upload the following path file to the cloud storage, and then provide me with the link through the message, and I will report to the relevant unit for confirmation.
C:\ProgramData\ASUS\ASUS System Control Interface\log
C:\Users\xxxxx\AppData\Local\Packages\B9ECED6F.ASUSPCAssistant_qmba6cd70vzyy\LocalState\log
Sorry for any inconvenience it may be caused. 
0 Kudos

Anonymous
Not applicable

‎09-25-2022 08:55 PM

i have reset the OS since then and didn't install MYASUS application this time, the service in question is running at a small footprint since then
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