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Zenbook not charging after driver update

System: 11 64 bitBattery or AC: batteryModel: UX425JAFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description: After installing a driver update attempting to resolve a USB drive not being read, I am unable ...

UX8402ZE Freezing while installing Microsoft Flight Simulator

System: Windows 11Battery or AC: Model: UX8402ZEFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:While installing MFS stardard editiion into an external SSD, windows was freezing and I had to make a...

FongPoui by Rising Star II
  • 384 Views
  • 4 replies
  • 2 kudos

When will ASUS solve the issue for BSOD happening after being put to sleep

System: Windows 10 60 BitBattery or AC: Model: Asus Zenbook Duo UX481FAFrequency of occurrence: ContinuousReset OS: Screenshot or video: ========================Detailed description: When I upgraded to Windows 11, and like many ASUS users, we started...

Inass by Star I
  • 300 Views
  • 2 replies
  • 0 kudos

Space Edition - Heating issue

Hi !I am sad to notice the heating issue on my space edition laptop even with a min. of use. This is when it is running on battery. While charging, the bottom of the laptop is very hot and cannot be used on a lap. Further, the charging brick becom...

Active Stylus what do the buttons do?

System: Win10Battery or AC: Both Model: Zenbook Duo 2021 UX483EG========================Detailed description:The Active Stylus that came with the Zenbook Duo 2021, what do the two buttons do when using Windows? Have I not connected it correctly or so...

Problem with USB C audio

System: Windows 11 Home 64 bitBattery or AC: BothModel: Zenbook 13 UX325EAFrequency of occurrence: Most of the timeReset OS: NoScreenshot or video: N/A========================Detailed description:I've just tried using the supplied usb c to 3.5mm audi...

Iand by Star I
  • 1597 Views
  • 14 replies
  • 0 kudos

Unable to remove/eject external SSD hard disk from TS4 ports.

System: Windows 11Battery or AC: UX8402ZEModel: Frequency of occurrence: Always at the first connection after openingReset OS: Screenshot or video: ========================Detailed description:I cannot remove or eject any external SSD harddisks conne...

FongPoui by Rising Star II
  • 645 Views
  • 7 replies
  • 1 kudos