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Windows Security - Core Isolation issue

johnpaultan07
Star II
Battery or AC: Both (battery non removable)
Model: ASUS Laptop 15 M509DA
Frequency of occurrence:
Reset OS:
Screenshot or video:
System: Windows 11
========================
Detailed description:
I can't turn on the Core Isolation - Memory Integrity.
I only saw this error after doing Windows update recently and using Mumu Player which is a PC Emulator by Netease.
I contacted Microsoft Support and there is still no update fix for it. I saw online that the usb2ser.sys by MediaTek is from Asus. Need help.
screenshot-2022-09-01-010405.png
screenshot-2022-09-01-010428.png
screenshot-2022-09-01-010457.png
screenshot-2022-09-01-010522.png

35 REPLIES 35

Falcon_ASUS
Moderator
Moderator
johnpaultan07
  1. Battery or AC: Both (battery non removable)
  2. Model: ASUS Laptop 15 M509DA
  3. Frequency of occurrence:
  4. Reset OS:
  5. Screenshot or video:

System: Windows 11

========================

Detailed description:

I can't turn on the Core Isolation - Memory Integrity.

I only saw this error after doing Windows update recently and using Mumu Player which is a PC Emulator by Netease.

I contacted Microsoft Support and there is still no update fix for it. I saw online that the usb2ser.sys by MediaTek is from Asus. Need help.

screenshot-2022-09-01-010405.png

screenshot-2022-09-01-010428.png

screenshot-2022-09-01-010457.png

screenshot-2022-09-01-010522.png


Windows Security - Core Isolation issue
@johnpaultan07
May I know why you want to turn this option on?
What is the BIOS and system version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running?Sorry for any inconvenience it may be caused. 

johnpaultan07
Star II
@Falcon_ASUS
Edition: Windows 11 Home Single Language
Version: 21H2
BIOS: X509DAP.302

I have technical support ticket ASUS Service No=A2202041761-0012

Falcon_ASUS
Moderator
Moderator
johnpaultan07

@Falcon_ASUS

Edition: Windows 11 Home Single Language

Version: 21H2

BIOS: X509DAP.302

I have technical support ticket ASUS Service No=A2202041761-0012


View post
@johnpaultan07
May I know why you want to turn this option on?

johnpaultan07
Star II
@Falcon_ASUS My windows security is showing my device maybe vulneralbe is not turned off. That is a security issue.
I have technical support ticket ASUS Service No=A2202041761-0012