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VivoBook Pro 17 N705U W10- can't restart from sleep mode

CMcK
Star I

Hi,

Over the last few months I have had an issue with my VivoBook Pro 17 where if the computer is on but unattended for more than a few minutes after screen and/or computer goes into sleep mode (not sure if the issue is specific to the screen or computer) it can't be awoken by pressing fn F2 or fn F7. The only way to restart is to totally power off, rather annoying and I am assuming not good for the computer.

Searching online there seems to be a suggestion that the BIOS may need updating, is that a real thing that could cause this problem? Checking the BIOS version, searching for and installing an update if applicable seems to be a bit of a process- which for me generally means things could go wrong. Don't want to embark on that if it is not likely that the BIOS is causing the issue.

Has anyone else experienced the problem and found a solution?

6 REPLIES 6

@CMcK
If you are not familiar with these operations, please refer to the following FAQs for display card driver, and BIOS update. Thank you.
[Notebook/AIO] How to update BIOS with EZ Flash 
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem 

ZenBot
Community Manager
Community Manager
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