ASUS - ZenTalk

Access order details

Hi Asus, we have ordered a vivo lap top (Your Invoice #ASM-1000004464 for Order #ASM-1000007142 I tried to check the progress of the order so needed to create an ASUS account which I did using the same email that I used to order the laptop. The accou...

Asus Vivobook pro 15 Randomly Shutsdown while I am working

I have Asus Vivobook Pro 15 M3500QC. Recently for few days my laptop shutsdown loosing all my work from nowhere. What can be the issue? Is it the motherboard Issue or Windows? I recently replaced my speakers and left side fan as my laptop is under wa...

Query about listed product ASUS Vivobook Pro 15 OLED

Good day,    I need to inquire about the product ASUS Vivobook Pro 15 OLED listed at url https://me-en.store.asus.com/90nb1211-m00310-asus-vivobook-pro-15-oled-m6500-1.html Is it officially listed product or authorized reseller product to be delivere...

Charger burned

Charger burned and I can’t figure out how to get a new one.I sent an email which told me to go the website which told me to go the app and nothing makes sense.I have a Vivobook E410MA

ASUS Vivobook 15 (X1504) - usb-c port for ASUS Triple Display USB-C Dock DC300

I have the following Asus products:ASUS Vivobook 15 (X1504)ASUS Triple Display USB-C Dock DC300I bought the docking station in order to have multiple displays (2 extra screens) on my laptop. Once I plug in the  ASUS Triple Display USB-C Dock DC300 in...

Going into Sleep Mode

Hi-  I just purchased a Vivobook S 15/16 OLED laptop.  So far, really like the computer. However, one thing I have noticed is that it sometimes takes more than one attempt to place it in sleep mode.  It appears that this only happens when software (M...

Can ASUS make a charging bypass?

Google recently introduced a new option for smartphones, Bypass Charging Mode.This “option” is available not only on new smartphones, but also on old ones!As I understand from the news, when it reaches 80%, charging starts working directly from the p...

Vivobook goe1504ga screen damage

Without battery plug not start my laptop

Without battery plug in not start my laptop 

Start up failure

While notebook in state of "shutting down" and I close the lid, it won't show anything but Asus logo at the next boot up, but it's only in 1 case, in other it won't even start or give any reaction to power button.It's somehow starting if power is con...