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Vivibook 14x - Wireless bluetooth earbuds make electric buzzing noise

redcapa1
Star I
System: Vivobook 14x OLED
Battery or AC: battery
Model: M5402R
Frequency of occurrence: every few minutes
Reset OS: no
Screenshot or video:
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Detailed description:When connected to my Vivobook via bluetooth, my wireless earbuds will cut out and make an electric buzzing noise every few minutes. I tested the earbuds on my phone and do not get the same issue.
Do you know what might be causing this?
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
redcapa1
  1. System: Vivobook 14x OLED
  2. Battery or AC: battery
  3. Model: M5402R
  4. Frequency of occurrence: every few minutes
  5. Reset OS: no
  6. Screenshot or video:

========================

Detailed description:When connected to my Vivobook via bluetooth, my wireless earbuds will cut out and make an electric buzzing noise every few minutes. I tested the earbuds on my phone and do not get the same issue.

Do you know what might be causing this?


Vivibook 14x - Wireless bluetooth earbuds make electric buzzing noise
@redcapa1
Have you tried to delete the entire bluetooth device and pair it with the laptop again?
Please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - How to fix the Bluetooth connection issue | Official Suppor...Thank you.

redcapa1
Star I
Actually the problem just reocurred while connected to my phone so thankfully it seems the laptop was not the issue.