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Scratches on the Surface of the Lid of Laptop

bhandojo
Star I

I found scratches on the surface of the lid of the laptop (Asus Model M3400QA) I recently purchased from Asus Lippo Puri Mall, Jakarta Barat. This defect is so small that it cannot be seen at first. But after I brought it home, in the evening I found this super tiny defect (under the light of the table lamp). Q: Can I claim a replacement with a new same model laptop?

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@bhandojo 
If you are a newly purchased laptop and have doubts about the appearance, it is recommended that you report to the dealer to confirm whether it is possible to return or exchange the product.Thank you.

ZenBot
Community Manager
Community Manager
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