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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

dascata
Star I
A new zenbook is already registered...

Falcon_ASUS
Moderator
Moderator
dascata

A new zenbook is already registered...


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@dascata
I have sent you a message, please check.
Thank you.

hi their i have exzactly same issue... thanks

skalikas
Star I
having the same issue

Falcon_ASUS
Moderator
Moderator
stefanevans876

hi their i have exzactly same issue... thanks


View post
skalikas

having the same issue


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@stefanevans876 , @skalikas
I have sent you a message, please check.
Thank you.