product is registration is failed, product is already registered

[Srinivas126]

[Falcon_ASUS]

@Srinivas126 
I have sent you a message, please check.
Thank you.

[Srinivas126]

I sent you full details, please check your inbox and please solve this problem I can't get my Adobe membership and warranty expand 

[Srinivas126]

1. System: ASUS laptop
2. Battery or AC: both
3. Model: vivobook pro 15 
4. Frequency of occurrence: Product Registration Failed: Product is already registered
5. Reset OS: WINDOWS 11
6. Screenshot or video:

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Detailed description：I recently bought a sealed asus vivobook pro 15 from online Flipkart. It seems like the previous owner already registered the laptop. I would like to change it to my account.

 

[Falcon_ASUS]

@Srinivas126 
We have made the correction.

Since the system needs time to synchronize, you can confirm it after 24 hours.

Thank you for your continuous support and patronage to ASUS.