Myasus is showing there may be issue with fan.

[sknewtons330]

I have recently buyed Asus vivobook s14 k403fa.
I have done hardware diagnosis it is showing there is isusse with fan. I have not used it for one week . I have uninstalled myasus and download new from Microsoft store then also it is showing there may be issue with fan . What should I will do is this a software issues or hardware issue . I am so worried about it .help me

[abhi232333_asd]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/126471#Comment_126471

Hello abhi232333.asd,

Thank you for your quick answer.

We are investigating this issue now and will keep you updated.

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Okay @Blake_ASUS . Should I replace this with another one since this one have 7 day replacement guarantee or is there any solution of this problem or this is only myasus software bug.

[abhi232333_asd]

emancipaturadu

https://zentalk.asus.com/en/discussion/comment/126466#Comment_126466

same here, and in games the fans are at 4000 rpm and if the laptop gets too hot it reaches even 5000 rpm

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Today I perform stress test fan speed went upto 6000 rpm and in silent mode it relaxed upon 2500rpm.

[emancipaturadu]

abhi232333.asd

https://zentalk.asus.com/en/discussion/comment/126488#Comment_126488

Today I perform stress test fan speed went upto 6000 rpm and in silent mode it relaxed upon 2500rpm.

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Yep, max rpm that i got were 5500rpm on both cpu and gpu, this while gaming not stress testing, and after closing the game the temperature quickly went down and fans spinned les, to like 2700 rpm

[Blake_ASUS]

emancipaturadu

https://zentalk.asus.com/en/discussion/comment/126524#Comment_126524

https://us.v-cdn.net/6031231/uploads/D7FE4OYUEIXU/22-octombrie-2020.mp4

here is the recording, it's a very subtle sound but sometimes can by annoying

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Hello emancipaturadu,
Thank you so much for the record.

[Blake_ASUS]

abhi232333.asd

https://zentalk.asus.com/en/discussion/comment/126524#Comment_126524

Okay @Blake_ASUS . Should I replace this with another one since this one have 7 day replacement guarantee or is there any solution of this problem or this is only myasus software bug.

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Hello abhi232333.asd,
It's a software bug.
We are working on it.
Thank you.