LAPTOP RANDOMLY FREEZING MOSTLY WATCHING MOVIES HELP ME PLEASE

[blkbeaute35]

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：

[RAJU_MSC_MATHEM]

disable all running schedule tasks.
disable backing running applications.
scan the C partition with reputed antivirus software.

[Blake_ASUS]

Hi,
Which model do you have?
Thank you.