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I cannot change the screen resolution higher than 1366*768

Ahmed510
Star I

I cannot change the screen resolution higher than 1366*768

 

6 REPLIES 6

Falcon_ASUS
Moderator
Moderator

@Ahmed510 
What is the full model name of the laptop you are using?
Have you tried updating the graphics card driver before?
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem 

model : asus vivobook x415ea

I have already downloaded the graphics card updates (intel UHD )

@Ahmed510 

I think I need your laptop serial number to confirm your screen shipment specifications.

I have sent you a message, please provide me with your laptop serial number through the message.

Thank you.

Ahmed510
Star I

I don't want to make it visible to the public. Do i send it via your email??